Thank you for stopping by my shop! I strive for 5 stars on every purchase. It’s very important to me. The 4-star review I have is a listing that showed a bend in the corner of the item on the photo I uploaded and unfortunately the buyer still rated the way that they did. I try my very best to package everything securely so that it reaches you in pristine condition. The photos I have on listings is exactly what will be sent to you. I don’t hide anything from my buyers, especially if something has a defect. If there are any issues that you are unhappy with, please contact me first so I can work with you, because I want you to be happy in the end. Thank you again for looking at my shop and I hope you have a great day! Read less